» Files will NOT be printed without written approval.
» Media Garden is committed to customer satisfaction. However, we are not responsible for typing, color, image, or design errors introduced by customers in the document creation process.
» All sales are final. If we verify that we made an error on our end, we will re-print the order. No Refunds or Credit. Customer must notify Media Garden within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement the customer must return 100% of the received product within 15 days (at their own expense) from the time when the delivery was received. All new charges related to expediting printing (Rush Printing or Shipping) are NON REFUNDABLE, including those orders that are returned for any reason.
» ENVELOPES & LETTERHEADS PAPER EFFECT IN COLOR - Please note that because our letterhead and envelope premium paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, heavy ink is not recommended, please use light colors.